Payments - Frequently Asked Questions

Payments

What kind of information can I identify as an “Easy Address”?

You can match your IBAN with your mobile phone number, e-mail, identity number, tax number, or passport number; you can share your identified Easy Address with people to send you money, instead of sending your IBAN. You can use your Easy Address information in FAST, EFT, and Remittance transactions.

Who can transfer money with FAST?

How can I transfer money with FAST?

How can I check my outstanding Turkcell or Superonline bill?

How can I check my outstanding Vodafone bill?

How and where do I get an HGS sticker?

You can apply for HGS;

by going to the Applications menu and then the HGS section on Garanti BBVA Internet Banking,
by going to the Applications menu and then the HGS Application section on Garanti BBVA Mobile,
by calling Garanti BBVA Customer Communication Center, or
by visiting Garanti BBVA branches.