Garanti BBVA Internet Banking

Garanti BBVA Internet Banking is at your service 24/7!

With Garanti BBVA Internet, banking is so easy at any time from anywhere!

You can log in to Garanti BBVA Mobile and Internet Banking with the same password using your Customer Number or T.R. Identity Number.

Right after logging in, you can get a quick view of your financial details and easily perform your transactions.

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Transactions Available on Internet Banking

Bill Payments

Logging in to e-Government Gate

Your Garanti BBVA Internet Banking password opens the e-Government Gate!

You can log in to the e-Government Gate allowing you to access public services with your Garanti BBVA Internet/Mobile password!

Even if you do not have an e-Government password, you can access the website turkiye.gov.tr through Garanti BBVA Internet Banking by using your Garanti BBVA Internet Banking password. Similarly, by clicking on the "Internet Banking" button on the website turkiye.gov.tr and using your Garanti BBVA Internet Banking password, you can access the fields on e-Government such as SSA Service Scheme, case file, family physician, vehicle, military service status document, IMEI registration.

No need to wait or pay for your e-Government password; you just need to know your Garanti BBVA Internet Banking password.

Remittance and EFT from Credit Card

Garanti BBVA Internet Banking allows you to perform remittance and EFT transactions with your credit card!

Regardless of your account balance, you can use your Garanti credit card to perform remittance or EFT transactions through Garanti BBVA Internet Banking and send money to whomever you want or pay your rent, monthly fees, etc.

What's good is that your outgoing remittance or EFT amount is reflected as shopping in your card statement. No cash advance interest is applied for such transactions; the relevant transaction fee determined for your transaction amount is collected.

With Garanti BBVA Internet Banking, you can send money to any person and account instantly by going to the Money Transfers menu and then the Remittance and EFT category and selecting "credit card" as the payment option.

A fee of 3.75% + 6 TL shall be collected from you for remittance and EFT transactions performed with a credit card through Garanti BBVA Internet Banking and Garanti BBVA ATMs. This fee is inclusive of BITT+RUSF.

If the credit card does not have a sufficient balance for the transaction fee, then the fee may be collected from a relevant account.

No bonuses/miles/MRs are awarded for remittance/EFT transactions with credit card.

Credit card debts cannot be paid by using the remittance/EFT with credit card option.

This option does not apply to commercial credit cards.

Money transfer currency may only be TL.

The applicable amount limits for this option are as below:

Maximum daily transaction amount 5,000 TL

Maximum monthly transaction amount 10,000 TL

Maximum yearly transaction amount 100,000 TL

Foreign Currency Transfer (Swift) Transactions

The foreign Currency Transfer (Swift) option in Garanti BBVA Internet Banking allows you to easily carry out foreign currency transfer transactions to domestic and international banks. Likewise, if you would like to receive a foreign currency transfer from abroad, you just need to share your full name and account number together with the Swift code of our bank " TGBATRISXXX" with your sender.

How to Do a Swift Transaction in Garanti BBVA Internet Banking?

You should select (1) your relevant foreign currency account to use for the foreign currency transfer (Swift) and

(2) your TL account for withdrawal of the transaction fee; and

You should enter (3) the country of the receiving bank, (4) the first letter of this bank's name, and

(5) the first three letters of the city of the bank/branch to receive the foreign currency transfer.

Instead of the stated information, you can also just enter the Swift code of the receiving bank if you know it. Bank Swift codes contain 11 characters. If the Swift code contains less than 11 characters, you may add the letter X at the end to obtain an 11-character code.

After you take the abovementioned steps, you will see a list of banks matching your criteria and identified in the Swift system. If you do not see on this list the bank to which you want to transfer foreign currency, you will need to perform your transaction at your branch.

If you make your transfer request before 17:00 hours, your foreign currency transfer (Swift) arrives at the receiving account within two business days and within three business days if after 17:00 hours.

If you wish, you can perform your USD, EUR, and GBP foreign currency outgoing transfers until 16:15 hours within the same day by paying an additional fee thanks to the option of same-day value.

A fee/commission may be deducted by the receiving bank in proportion to your Swift transfer amount. BITT is included.

iTunes Code

iTunes Code can be purchased from Garanti BBVA Internet Banking and Garanti BBVA Mobile. With iTunes Code, you can shop at App Store and iTunes Store and use it as you like.

You can choose to buy one of the cards topped up with an amount between 25 and 300 TL and use the code in your app, game, music, and movie purchases. Or you may also gift the iTunes Code to your loved ones.

For iTunes Code:

Daily iTunes purchase upper limit is 300 TL.

You can get iTunes Code for yourself or as a gift loaded with an amount up to 300 TL.

Western Union

You can send money from your account to more than 500,000 Western Union agents abroad. Your money is credited to the recipient only within minutes.* Your incoming remittances received via Western Union are also directly deposited to your account through Garanti BBVA Internet Banking.

Sending Money

You can easily send money by going to the Money Transfers menu in Garanti BBVA Internet Banking and then selecting the Western Union option. To send money, you need to enter the recipient's full name, country and the amount to be sent, and then your full name and contact details.

"Registered Transfer" allows you to reach the details of your previous money transfers and perform faster money transfers.

Using the "Quick Pay" feature, you can also send money to companies. Quick Pay is a service that enables you to make payments to organizations in the relevant country having a Quick Pay agreement with Western Union.

Receiving Money

You can easily receive money by going to the Money Transfers menu in Garanti BBVA Internet Banking and then selecting the Western Union-Receive Money option. After you enter the Money Transfer Control Number (MTCN), the sender's full name, country, and amount, the transaction is confirmed and your money gets transferred to the account you identified.

All cities, branches, Garanti BBVA Internet Banking and Garanti BBVA Mobile channels are included in this scope.

This change shall not affect our special prices for the USA, China, Turkic Republics, Russia (from Istanbul) and the Philippines (from Istanbul).

*Transaction time may vary among countries and there may be time differences between countries.

Income / Expenditure Management

The Income / Expenditure step in Garanti BBVA Internet Banking allows you to do the following for all your products:

You can view your income and expenditure in detail for a selected date interval; you can display the distribution of your income and expenditure in those periods.

With the "View Periodic Expenditures (Income)" button under the graphs, you can compare the change in your income and expenditures for a time period you choose.

Thanks to the feature of tagging based on transaction type, you can track your expenditures in detail, and view the transactions you performed with your card as grouped according to sectors.

In the Graphic View, with the options that appear when you click on each circle, you can view the details of the tags you choose or their time-based distribution on the graph.

If you wish, through the Spending Alert tab, you can set a monthly spending alert for the tags you want, and keep track of your expenditures to see if you have reached the amount you specified.

You can display all your income and expenditures in TL.

Registered E-Mail

What Is Registered E-Mail?

Registered E-Mail (KEP) is a special electronic mail system in which, unlike the e-mail you use daily, the identity of the recipient and the transmission are identified in a legally indisputable manner.

An exclusive 20% discount in annual KEP usage fee is available to you through our branches and Garanti BBVA Internet Banking!

In the Registered E-Mail (KEP) system, the transmission, delivery and reading times cannot be changed. The integrity of the content is thus maintained and it is considered legally valid in case of a dispute. The recipient is considered to have read the e-mail in the next business day. As per the modification in the Notification Law effective as of the date of 19.01.2013, an electronic notification system, i.e. the registered e-mail, shall be utilized for formal notices by competent authorities to joint stock companies, limited liability companies, and limited partnerships whose capital is divided by shares. The said companies are, therefore, legally required to have a Registered E-mail (KEP) account. Apart from receiving notifications from the authorities, you can also get a Registered E-Mail address to use in your commercial or personal correspondence.

How to Apply for KEP Through Garanti BBVA Internet Banking?

You can apply to get a KEP by going to the Applications menu in Garanti BBVA Internet Banking and then choosing either TNBKEP or TÜRKKEP to complete your KEP application.

When to Use the Registered E-Mail System?

You can use the system when you want to make sure your e-mail is delivered to the recipient;

When you want the integrity of the content to be protected;

When the determination of your e-mail's transmission/receipt time is critical.

The Registered E-Mail (KEP) system may currently not be used for correspondence between Garanti BBVA and its customers. You can use the Registered E-Mail system for your business correspondences (such as offers, agreements, terminations, purchase orders, notices, invoices, overdue payments, cancellation notifications) within the scope of your commercial activities pursuant to the Turkish Commercial Code, and, as per the Notification Law, you may also receive the notifications to be sent to you by competent authorities, such as public institutions, in electronic form.

Which Companies Provide the Registered E-Mail Service?

TNB KEP

After you submit your KEP address application, a TNB KEP customer representative will contact you. If you need information about matters relating to TNB KEP applications, you can send an e-mail to tnbkepinfo@tnbkep.com.tr or call the Customer Support Hotline at 444 6 537.

To get detailed information about TNB KEP, click here.

TÜRKKEP

After you submit your KEP address application, a TÜRKKEP customer representative will contact you. If you need information about matters relating to TÜRKKEP applications, you can send an e-mail to destek@turkkep.com.tr or call the Customer Support Hotline at 444 8 537.

To get detailed information about TÜRKKEP, click here.

Note Payments

No need to bother going all the way to the branch for your note payments. You can easily make note payments on your own behalf or on behalf of someone else through Garanti BBVA Internet Banking.

Note Payment On Your Own Behalf:

Go to Accounts/Products or Payments in Corporate/Personal Garanti BBVA Internet Banking to list your own promissory notes, and following from this step, you can perform payments of your notes with "Pending Collection" status.

If you performed the payment of your own notes and would like to receive the original copy of the relevant note, you can either visit our branch that has it or make a request through Garanti BBVA Internet Banking in order to take it from another branch.

Note Payment On Behalf of Someone Else:

Go to Payments in Corporate/Personal Garanti BBVA Internet Banking to perform payments of notes on behalf of someone else. It is possible to query the notes you want to pay in two ways:

With note reference number and due date

With T.R. Identity Number/Taxpayer Identification No and due date

When you perform the payment of notes on behalf of someone else, the note debtor can get the original of the note from the branch keeping the note.

If you wish, you can also use Garanti BBVA ATMs for note payment procedures. For detailed information about Garanti BBVA ATM transactions, please click here.

Garanti BBVA Information Services

Thanks to Garanti BBVA Information Services, you will remember your due payments and hence avoid late fees. If you wish, our Information Services not only remind you about your due payments but also provide information about the foreign exchange rates, fund prices, and investment summary by sending a short text to your mobile phone, an e-mail to your computer or a reminder message to your calendar in Garanti BBVA Internet Banking.

To start using Garanti BBVA Information Services, all you have to do is to select Garanti BBVA Information Services in the My Profile menu of Garanti BBVA Internet Banking and specify the services for which you would like to receive reminders.

Garanti BBVA Information Services remind you about:
Your Credit Cards

When your credit card statement is issued, you are notified about the statement amount.

Contribute to a greener future with e-Statement! Place an e-Statement request and help us protect nature.

You will be notified 2 days prior to the due date of your credit card debt.

You will be notified when the amount of a single transaction with your credit card exceeds a specified amount.

You will be notified when cash advance is withdrawn from your credit card.

Your Accounts

Garanti BBVA Information Services will inform you before maturity of your time deposit account, repo or treasury bill;

When your account balance is not sufficient on the date of execution of an EFT or remittance order you placed;

If you want to receive a notification about the balances of your selected accounts every morning;

About your account statement showing your Paracard activities;

When you would like to receive notification about the activities of your selected accounts every morning, noon, evening or month.

Your Payments

Garanti BBVA Information Services will inform you on the due date of your contract bill;

Instantly if your bill with an automatic payment order is not paid;

About your daily checks;

About incoming EFT and remittances to your account;

On the due dates of Fund Accumulating Account, Accumulating Account, Garanti Pension Account;

Before the due date of your consumer loan installment.

Investment Information

Garanti BBVA Information Services will inform you about the foreign exchange rates of your selection;

Your FOM statement;

The prices of the funds of your selection.

Credit Risk and Check Report

Garanti BBVA Internet Banking presents you Credit Risk Report and Check Report that are issued by Kredi Kayıt Bürosu (KKB) and can be safely used for personal and commercial purposes!

To easily request your reports, go to the Applications menu and then select the KKB Reports option in Garanti BBVA Internet Banking; a single application allows you to display your reports for a duration of 6 months.

Credit Risk Report

Things you can learn with the risk report:

Your payment performance for your disbursed loan(s) and credit card(s)

The amount of your debt to the banks

Your total limit details for your credit card, overdraft deposit account, and loan (optional).

The benefits of the risk report:

You can share the report with any natural or legal person you may wish, thereby better demonstrating your payment performance and more easily and efficiently forging your collaborations concerning long-term and short-term borrowings.

You can check your credit registry information and take necessary steps to improve your potential insufficiencies relating to the payment performance and have better credit registry information.

Check Report

Things you can learn about your checks with the check report:

The number and amount of checks presented and paid after 2007

The number and amount of checks presented after 2009 but paid later or still not paid

Checks presented, presented but endorsed due to non-sufficient funds (NSF), and paid upon presentation (starting and ending dates)

The number and amount of checks endorsed due to NSF or paid in the last 1, 3 and 12 months

The list of a maximum of 50 checks endorsed due to NSF

For Your Security
Having the latest version of your browsers is of utmost importance when it comes to making the most of Internet Banking services in an efficient manner. An outdated browser may cause problems for you while using Garanti BBVA Internet Banking.

All browsers having valid and up-to-date security standards will allow you to access and use Garanti BBVA Internet Banking without any problems and to quickly and easily perform all your banking transactions.* So, if you are using an old version, please update your browser through the official website of the relevant software provider.

We advise you to update your browser by clicking the links right below.

To find out about the version you are using, check the "About" option under the "Help" menu of your browser.

Please click for the official website of Chrome by Google.

Please click for the official website of Firefox by Mozilla.

Please click for the official website of Safari by Apple.

Please click for the official website of Opera.

Transaction Limits and Hours

Please click the link below to learn about the limits and hours of the transactions performed via our digital platforms.

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Relevant Pages

How to Get a Password?

Getting your internet banking password is easier than ever! Visit our page to learn the fastest way of getting your internet banking password!

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