You can ask about your loan application's current status via our branches and our mortgage hotline at 444 3 846.
On Garanti BBVA Internet Banking, you can track the statuses of your applications that you have submitted via any channel under Current Loan Applications within the Loan option on the Applications menu.
On Garanti BBVA Mobile, you can track your loan application process by going to the Applications menu and then the Track Loan Application option under Loan Application.