Registered E-Mail (KEP) is a special electronic mail system in which, unlike the e-mail you use daily, the identities of the recipient and sender are identified in a legally indisputable manner. You can easily apply to get a KEP through TNB KEP and TÜRKKEP companies on Garanti BBVA Internet Banking.
An exclusive 20% discount on the annual KEP usage fee and special prices for Garanti BBVA customers registering on the spot are available to you through our branches and Garanti BBVA Internet Banking!
You can apply to get a KEP by going to the Applications menu on Garanti BBVA Internet Banking and then choosing either TNBKEP or TÜRKKEP to complete your KEP application.
KEP in Salary Payments
Our company is the first bank to include the Registered E-Mail among the electronic channels that can be used in the salary payment service that requires utmost privacy and security. With this development, we execute the salary payment transactions as per the lists ("Salary Files") that include employee and salary amount details and will be sent to our bank's KEP addresses via your KEP addresses.
You can consult our branches for detailed information.
What Is Registered E-Mail?
In the Registered E-Mail (KEP) system, the transmission, delivery, and reading times cannot be changed. The integrity of the content is thus maintained and it is considered legally valid in case of a dispute. The recipient is considered to have read the e-mail in the next business day. As per the modification in the Notification Law effective as of the date of 19.01.2013, an electronic notification system, i.e. the registered e-mail, shall be utilized for formal notices by competent authorities to joint-stock companies, limited liability companies, and limited partnerships whose capital is divided by shares. The said companies are, therefore, legally required to have a Registered E-mail (KEP) account. Apart from receiving notifications from the authorities, you can also get a Registered E-Mail address to use in your commercial or personal correspondence.
When Should You Use the Registered E-Mail?
You can use the registered e-mail system for the type of messages mentioned below.
- You can use the system when you want to make sure your e-mail is delivered to the recipient;
- When you want the integrity of the content to be protected;
- When the determination of your e-mail's transmission/receipt time is critical.
The Registered E-Mail (KEP) system may currently not be used for correspondence between Garanti BBVA and its customers. You can use the Registered E-Mail system for your business correspondences (such as offers, agreements, terminations, purchase orders, notices, invoices, overdue payments, cancellation notifications) within the scope of your commercial activities pursuant to the Turkish Commercial Code, and, as per the Notification Law, you may also receive the notifications to be sent to you by competent authorities, such as public institutions, in electronic form.
Companies Provide the Registered E-Mail Service
You can apply to get a KEP by going to the Applications menu on Garanti BBVA Internet Banking and then choosing either TNBKEP or TÜRKKEP to complete your KEP application.
TNB KEP
After you submit your KEP address application, a TNB KEP customer representative will contact you. If you need information about matters relating to TNB KEP applications, you can send an e-mail to tnbkepinfo@tnbkep.com.tr or call the Customer Support Hotline at 444 6 537.
To get detailed information about TNB KEP, click here.
TÜRKKEP
After you submit your KEP address application, a TÜRKKEP customer representative will contact you. If you need information about matters relating to TÜRKKEP applications, you can send an e-mail to destek@turkkep.com.tr or call the Customer Support Hotline at 444 8 537.
To get detailed information about TÜRKKEP, click here.